Learn clearly how your personal information is collected, stored, and protected on ace64 — and how it's used.
Ace64 takes your personal information extremely seriously. This Privacy Policy Explains how ace64 collects your data, why it is collected, how it is used, and how it is kept secure.
By using the ace64 website or app, or by creating an account, you agree to this Privacy Policy- will be considered as your acceptance. Please read this policy carefully before using ace64.
Ace64 always strives to keep your Privacy Policy experience as transparent and straightforward as possible. We believe trust is built through transparency.
ace64's Commitment: Your personal information will never be sold to third parties. ace64 complies with international data protection standards.
Ace64 collects different types of information for different purposes. A detailed list of the data ace64 collects is provided below.
| Types of Data | Example | Why We Collect It |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity Verification & Legal Compliance |
| Contact Information | Email, mobile number, address | Account Management & Communication |
| Financial Information | Mobile Banking/Nagad number, bank account details | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Betting history, win/loss records | Service Improvement & Responsible Gaming |
Important: ace64 never collects your password, bank PIN, or card CVV. If anyone requests this information, please report it to ace64 official support immediately.
Ace64 uses collected data solely for specific and lawful purposes. ace64's Privacy Policy The primary reasons for using your information under this policy are:
Ace64 will never use your information outside of this list. If a new purpose arises in the future, ace64 will notify you in advance and obtain fresh consent where required.
Ace64 never sells your personal information. However, limited data may be shared with third parties in specific circumstances.
ace64 ensures: Third parties we share data with are held to the same standards of Privacy Policy bound to comply.
The ace64 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help ace64 improve your experience.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some ace64 features to not function properly.
Ace64 retains your information for as long as necessary. The retention period depends on the type of data and applicable legal requirements.
| Types of Data | Retention Period |
|---|---|
| Account Information | Minimum 5 years after account closure |
| Financial Transaction Records | Up to 7 years as required by legal obligations |
| Gaming History | For the duration of active account use and 3 years after closure |
| Cookies & Session Data | Up to 12 months after the session ends |
| Support Contact | 2 years from the date of last contact |
Once the retention period expires, ace64 securely deletes or anonymises your data so it can no longer be used to identify you.
Ace64 has adopted industry-leading technical and organizational measures to protect your information. Our security framework is multi-layered and continuously updated.
Please Note: ace64 will never ask for your password or PIN via email or message. If you receive such a request, it may be a phishing attempt — please report it to ace64 support.
Ace64's Privacy Policy You have several important rights over your own information under this policy. ace64 respects these rights and supports you in exercising them.
To exercise these rights, contact the ace64 support team. ace64 typically responds within 30 days.
Ace64 strictly does not provide services to anyone under 18 years of age. ace64's Privacy Policy No information is intentionally collected from minors in accordance with this policy.
If ace64 becomes aware that personal information of a minor has been collected by mistake, ace64 will immediately delete that data and close the associated account.
A Note to Parents: If you suspect your child is using ace64, please contact ace64 support immediately.
Ace64 reserves the right to update this Privacy Policy the right to make updates. If significant changes are made, ace64 will notify members via email or an on-platform notice.
Continued use of ace64 after any changes constitutes your acceptance of the new Privacy Policy deemed accepted. We recommend checking this page regularly.
For any privacy-related questions, complaints, or requests, please reach out to the ace64 support team. ace64 is fully committed to protecting your privacy.
Contact: Support Email — [email protected] | ace64 typically responds within 24 business hours.
Ace64 backs up its commitment to your data security with real action, not just words.
Every piece of your information on ace64 is protected with 256-bit SSL encryption, from the moment it's transferred to the point it's stored.
Ace64 never sells your personal information to advertisers or third parties. Your data is used exclusively within ace64's own services.
Ace64's identity verification (KYC) process is fully transparent. You are informed in advance about what information is being collected and why, and your data is kept secure.
Ace64's systems are regularly audited by independent security experts. Any vulnerabilities are identified and resolved promptly.
Ace64's support team is always ready to help with any questions about the privacy policy. Assistance is available at any time.
On ace64, you decide what information you share. Opting out of marketing communications is simple and can be done at any time.
Once you've read ace64's privacy policy, go ahead and register with confidence. Your information is fully protected. Welcome to Bangladesh's trusted gaming platform.