Ace64 Terms and Conditions — The complete guide for members

Accessing the ace64 platform or using any of its services means you agree to these Terms and Conditions read, understood, and agreed to. If you do not accept these terms, please refrain from using any of ace64's services.

These Terms & Conditions constitute a legally binding agreement between ace64 and its members. ace64 reserves the right to modify these terms at any time, and continued use of the platform after any changes will be considered acceptance of the updated terms.

Ace64's Terms and Conditions Originally published in Bengali. In the event of any ambiguity in translation, the Bengali version shall be considered the definitive text.

To register an account on ace64, you must be at least 18 years of age. Minors are strictly prohibited from registering with ace64. ace64 may request proof of age for verification at any time.

Each individual One Account Only Only one account per person is permitted. If multiple accounts are found under the same individual, ace64 reserves the right to close them and forfeit any accumulated funds.

• Accurate and truthful information must be provided at the time of registration.
• Your account password must be kept confidential and must not be shared with anyone.
• Any changes to your account details must be reported to ace64 immediately.
• ace64 may request a national ID or passport for identity verification purposes.

Deposits on ace64 can be made via Mobile Banking, Nagad, Rocket, and bank transfer. Minimum deposit amounts are listed on the ace64 payments page and may change from time to time.

Account identity verification must be completed before a withdrawal can be processed. ace64 typically 1–3 business hours processes withdrawals within this time, though verification procedures may extend the processing period.

• Withdrawals must be made to the same payment method used for the deposit.
• ace64 reserves the right to carry out additional verification on any suspicious transaction.
• ace64 charges no hidden fees on any deposit or withdrawal.
• Wagering requirements must be met before a bonus balance can be withdrawn.

Ace64 bonuses and promotional offers are subject to specific terms and conditions. Each bonus has its own wagering requirements, which are fully outlined on the bonus page.

Welcome Bonus available to new members only and can be claimed once. Claiming the Welcome Bonus multiple times by creating multiple accounts is a violation of ace64's Terms and Conditions- a direct violation.

• Bonuses may only be used for gaming on ace64.
• Bonus balances cannot be withdrawn until wagering requirements have been met.
• ace64 reserves the right to modify or cancel any bonus offer.
• Any promotional offer will be automatically cancelled upon expiry.

All games on ace64 are internationally certified RNG (Random Number Generator) powered by technology. This means every game outcome is entirely random and in no way predetermined.

In ace64's Live Casino games, the dealer's decision is final. If a game is interrupted due to a technical issue, ace64 will make reasonable efforts to resolve the situation, though a refund of bets for incomplete games cannot always be guaranteed.

Odds and lines for Sports Betting on ace64 are subject to change. The odds at the moment a bet is confirmed are considered final. ace64 reserves the right to void any bet placed at incorrect odds.

• ace64 is not responsible for any disconnection or loss of internet connection during gameplay.
• If a match is abandoned, Sports Betting wagers will be settled in accordance with ace64's rules.
• ace64 may temporarily suspend any game or market for maintenance at any time.

Ace64's Terms and Conditions The following activities are strictly prohibited under these terms. Violations may result in immediate account closure and full forfeiture of the account balance.

• Creating multiple accounts to take advantage of bonuses or promotions.
• Using any software, bot, or automated tool to play games.
• Attempting to hack or gain unauthorized access to ace64's systems.
• Colluding with other members to manipulate bonuses or games.
• Using ace64 for money laundering or any illegal financial transactions.
• Deposits or withdrawals made using a third-party payment account.
• Operating an account on behalf of a minor.

Ace64 reserves the right to temporarily suspend or permanently close any member's account at any time and for any reason. Accounts are typically closed for the following reasons.

• Violation of any provision of these Terms & Conditions.
• Providing false or forged identification documents.
• Suspicious financial activity.
• Self-exclusion at the member's own request.

Members may also contact ace64 Support at any time to request account closure. If a valid balance exists and all wagering requirements have been met prior to closure, ace64 will refund that amount.

Ace64 treats members' personal information with the utmost care. Full details on how your data is collected, stored, and used can be found in the ace64 Privacy Policy.

Ace64 never sells members' personal information to third parties. Limited data may only be shared when required by law or for identity verification purposes.

• ace64 uses SSL encryption to keep all transactions secure.
• No ace64 staff member has access to a member's password.
• Any use of member data for marketing purposes is carried out in accordance with the ace64 Privacy Policy.

Ace64 believes gaming should be purely for entertainment. We never want any member to face financial or emotional difficulties because of gaming. That's why ace64 provides a range of responsible gaming tools.

• Deposit Limit — Set a daily, weekly, or monthly spending limit.
• Session Timer — Receive automatic alerts after a set period of play.
• Self-Exclusion — Temporarily or permanently suspend your account.
• Reality Check — ace64 encourages members to periodically review their gaming habits.

To learn more about Responsible Gaming at ace64, visit the Responsible Gaming Visit the page.

Ace64 reserves the right to update these Terms and Conditions to update these terms at any time. If changes are made, ace64 will notify members via email or an on-platform notice. Continued use of ace64 after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns regarding these Terms & Conditions, please contact the ace64 support team. Our support team is available 24/7, seven days a week.